Shipping policy

Shipping policy

This Shipping Policy explains how orders are processed, shipped, and delivered by Yakuza Store for purchases made on yakuzastore.in. By placing an order, you agree to the terms in this policy.

Order processing time

  • Orders are typically processed within [1–2] business days after payment confirmation.

  • Orders placed on weekends or public holidays are processed on the next business day.

  • During high‑sale periods or new launches, processing times may be slightly longer.

Shipping zones and delivery timelines

  • We currently ship across most pincodes in India via trusted courier partners.

  • Estimated delivery time after dispatch:

    • Metros and Tier‑1 cities: [2–5] business days.

    • Other locations: [4–8] business days.

  • Delivery timelines are approximate and may be affected by factors beyond our control (logistics delays, weather, strikes, festivals, etc.).

Shipping charges

  • Shipping charges, if applicable, will be displayed at checkout before you confirm your order.

  • We may offer free shipping above a certain order value or during promotions; such offers will be clearly mentioned on the website or at checkout.

Order tracking

  • Once your order is dispatched, you will receive an email/SMS with the tracking number and courier partner details.

  • You can track your shipment using the tracking link provided or by entering the tracking number on the courier partner’s website.

Delivery attempts and undeliverable packages

  • Our courier partner will usually make [2–3] attempts to deliver the package.

  • If the package is not deliverable due to incorrect address, non‑availability of the recipient, or refusal to accept, it may be returned to us.

  • In such cases, we may:

    • Process a refund after deducting two‑way shipping charges and any applicable handling fee; or

    • Reship the order after collecting additional shipping charges, as applicable.

Address accuracy

  • Customers are responsible for providing accurate and complete shipping information.

  • We are not liable for delays or non‑delivery due to incorrect or incomplete addresses, incorrect pincode, or wrong contact details.

Damaged, tampered, or missing items

  • If you receive a package that appears damaged or tampered with, please:

    • Refuse to accept the delivery, or

    • Take clear photos and video of the package and product, and contact us within [24–48] hours of delivery.

  • For any missing or incorrect items, raise a support request within [24–48] hours of delivery with order details, photos, and unboxing video (if available).

International shipping

  • [If you plan to ship internationally, add:] We currently do/do not offer international shipping. If enabled, customs duties, taxes, or import charges (if any) are the responsibility of the customer and may be collected at the time of delivery as per destination country rules.

Contact us

For any questions regarding shipping, please contact:

  • Email: Care.yakuza@gmail.com

  • Cell # : +91 92814 14195

  • Address: 8-2-703 Bucking HA FNo110, BANJARA HILLS, Road Number 12,

Hyderabad, TELANGANA, 500034